Privacy Policy for Smoomer AI

Effective Date: 09/22/25
Last Updated: 09/22/25

At Smoomer AI (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, applications, and AI receptionist solutions (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information when you use our Services:

a. Information You Provide:

  • Name, email address, phone number, and other contact details

  • Business information (e.g., firm name, industry, location)

  • Payment details (processed securely by third-party providers)

  • Content you submit, including messages, call data, or uploaded files

b. Automatically Collected Information:

  • Device information (browser type, IP address, operating system)

  • Usage data (pages visited, features used, time spent on Services)

  • Cookies, pixels, and similar tracking technologies

c. Third-Party Information:

  • Data from integrated services (e.g., calendar integrations, CRM tools)

  • Information from publicly available sources for business validation

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services

  • Enable AI receptionist features (call handling, scheduling, messaging)

  • Process payments and manage billing

  • Communicate with you about updates, support, and promotions

  • Ensure compliance with legal obligations and terms of service

  • Analyze usage patterns to enhance performance and security

3. How We Share Your Information

We do not sell your personal information. We may share it in the following cases:

  • Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processors, hosting providers, analytics tools)

  • Legal Compliance: To comply with applicable laws, regulations, or legal processes

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

  • With Your Consent: When you explicitly authorize us to share information

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie settings through your browser preferences, though some features of the Services may not function properly if disabled.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data

  • Restrict or object to certain processing activities

  • Data portability (receive your data in a structured format)

  • Withdraw consent at any time

To exercise these rights, please contact us at support@smoomer.com

8. International Users

If you are accessing the Services from outside the United States, please note that your data may be transferred to and processed in the United States or other jurisdictions with different data protection laws.

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective Date.” Continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Smoomer AI
Email: support@smoomer.com
Website: https://smoomer.com

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.