Terms of Service for Smoomer AI

Effective Date: 09/22/25
Last Updated: 09/22/25

These Terms of Service (“Terms”) govern your use of the services offered by Smoomer AI (“Smoomer AI,” “we,” “our,” “us”), including our website, applications, and AI receptionist solutions (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Eligibility

You must be at least 18 years old and able to enter into legally binding contracts to use our Services. By using Smoomer AI, you represent that you meet these requirements.

2. Services

Smoomer AI provides AI-powered receptionist services designed for CPA firms and other professional businesses. Features may include:

  • Answering and routing calls

  • Scheduling appointments

  • Capturing client inquiries

  • Automated follow-ups and message handling

We may update, improve, or modify the Services at our discretion.

3. Accounts

To use the Services, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information

  • Maintaining the confidentiality of your login credentials

  • All activity under your account

4. Payment and Billing

  • Fees for the Services are specified on our website or in your order form.

  • All payments must be made in U.S. dollars through approved payment methods.

  • Subscription fees are billed in advance and are non-refundable unless otherwise stated.

  • We may suspend or terminate access to the Services for unpaid invoices.

5. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law or regulation

  • Infringe on intellectual property or privacy rights

  • Transmit harmful code, spam, or abusive content

  • Interfere with the operation or security of the Services

6. Data and Privacy

Use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection and use of your data as described in the Privacy Policy.

7. Intellectual Property

All rights, title, and interest in the Services, including software, designs, trademarks, and content, are owned by Smoomer AI or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services for your business purposes.

8. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, including for violation of these Terms. Upon termination, your right to use the Services will immediately cease.

9. Disclaimers

The Services are provided “as is” and “as available.” We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Smoomer AI and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Smoomer AI and its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Florida for any disputes.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised “Effective Date.” Continued use of the Services after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Smoomer AI
Email: support@smoomer.com
Website: https://smoomer.com