Recover High-Value Abandoned Carts with AI That Speaks the Language of Luxury
Smoomer AI turns lost sales into revenue for premium brands — automatically. Human-like AI calls recover high-ticket carts, answer luxury shoppers' questions and close sales with sophistication. You only pay when it works.
Trusted by 150+ luxury brands
AI Concierge Call
Recovering your abandoned cart
Smoomer AI
Hi Ms. Laurent, this is Claire from Montblanc. I noticed you left our Meisterstück pen in your cart—would you like me to complete your purchase?
Sophie Laurent
Oh yes, I got distracted. Is this the gold-plated version?
Recovered Cart
$1,250.00
Recovery Rate
(even with 82%+ abandonment rates)
Setup Fees
No contracts | 100% TCPA-compliant
Add Complementary Items
When recovering abandoned carts
Opt-In Rates
For our luxury consent forms
✨ Choose Your Recovery Strategy
Tailored solutions for luxury brands of all sizes
Silver Plan
Perfect for brands testing AI recovery
of recovered amount
only $10 per consent
- No setup fee
- AI recovery call
- 1 AI-optimized SMS text
- 24/7 compliance monitoring
MOST POPULAR
Gold Plan
For established luxury brands
of recovered amount
only $8 per consent
$5,000 setup fee (one-time)
- AI recovery call
- 3 AI-optimized SMS texts
- Customized AI chatbot
- White-glove service design
- 24/7 compliance monitoring
PREMIUM SOLUTION
Diamond Plan
For ultra-luxury brands
of recovered amount
only $5 per consent
$10,000 setup fee (one-time)
- AI recovery call
- 3 AI-optimized SMS texts
- Customized AI chatbot
- Customized AI Receptionist
- Priority support
- 24/7 compliance monitoring
All plans include
24/7 compliance monitoring and white-glove service design.
TCPA Compliance
100% compliant with all regulations
Human-Like AI
Natural conversations that convert
Performance Tracking
Detailed analytics dashboard
Dedicated Support
Your personal success manager
🔥 Why AI Calls Outperform Email & SMS for Luxury Brands
Your shoppers expect white-glove service. Generic texts and emails don't cut it.
The Problem for Premium Brands
- 82% cart abandonment (vs. 71% industry average)
- Silent losses on $500+ carts hurt 10X harder
- Emails drown in promotions; SMS can feel intrusive
Smoomer AI's Luxury Solution
- 25–55% recovery rates via AI calls and SMS texts that mirror your concierge service
- Handle delicate objections: sizing doubts, authenticity concerns, gift anxiety
- Preserve brand prestige with tailored discounts (no "spammy" vibes)
💎 Built for Jewelry, Watches, Sunglasses & Luxury Brands
Crafted for High-Ticket Objections
AI resolves luxury-specific hesitations: "Is this watch water-resistant?" "Can I return custom-engraved jewelry?" "Do these sunglasses include UV protection?"
Human-Like Nuance for Discerning Shoppers
Trained on premium brand interactions: Empathetic upselling ("Shall I include gift wrapping?") Urgency without pushiness ("The Cartier tank sells out quickly—may I secure yours?")
Protect Margins, Boost AOV
Smarter discounts than email blasts (e.g., "$100 off $500+" vs. blanket 20%) 68% of recovered carts add complementary items
Shopify Plus Power
Seamlessly integrates with: Luxury wishlists | Pre-order systems | Bespoke engraving workflows
🔒 TCPA-Compliant Consent: Your Silent Revenue Multiplier
For luxury brands, compliance isn't just legal armor — it's a trust signal that converts.
Why Premium Brands Struggle with SMS/Call Compliance:
-
High-ticket shoppers demand discretion; poorly timed texts = reputation risk
-
Manual consent tracking fails at scale (especially for global audiences)
-
Legacy tools lack luxury-grade customization for opt-in language
How Smoomer Safeguards — and Monetizes — Compliance:
Pre-Built Consent Architecture
We auto-embed elegant, brand-aligned opt-in language using our groundbreaking pre-checkout consent form: "May [Brand Name] occasionally share exclusive updates via SMS? We respect your privacy." 85% opt-in rates for luxury clients using our templated flows.
Consent ≠ Spam
Proprietary AI ensures SMS/call timing aligns with: Local time zones (no 3 AM texts) Purchase intent signals (e.g., only SMS shoppers who viewed $500+ items) Brand voice guidelines (no robotic follow-ups)
Compliance = Revenue
TCPA-safe consents let you: Recover carts via SMS without legal risk (Pro Plan) Reactivate past buyers with AI-driven campaigns Build ethical SMS lists for future launches (own your audience)
Luxury's Hidden ROI: Brands using Smoomer's TCPA framework see higher lifetime value from compliantly acquired SMS subscribers vs. email-only buyers.
👑 Meet the Smoomer AI Concierge Suite
Every customer touchpoint is an opportunity to impress — and convert.
On-Site Concierge
Engages shoppers with answers, upsells, and personalized guidance.
Example Interaction:
"Would you like me to show you matching earrings for that necklace?"
Phone Concierge
Handles calls, answers questions, makes product suggestions, transfers calls, and ensures no lead is missed.
Example Interaction:
"The Rolex Datejust you inquired about is available in three dial colors. Shall I check availability?"
Revenue Concierge
Follows up on abandoned carts and closes the sale with tact and timing.
Example Interaction:
"I noticed you left the Hermès Birkin in your cart. Would you like me to hold it for 24 hours?"
Together, they form a seamless AI-driven experience that feels more human, more helpful, and more profitable.
🔐 Built-In Compliance. Zero Risk.
We use pre-checkout consent language and only call during permitted hours.
📞 One Call Max
No spammy robocalls. If they don't answer, we move on.
💰 Only Pay for Results
You don't get charged unless we help you close a sale.
🌟 Premium Add-Ons
Once carts are recovered, amplify ROI with these luxury enhancements
AI Concierge
24/7 handling of VIP client calls with human-like sophistication.
AI Chatbot
For 24/7 Sales & Support on your website with luxury brand tone.
Luxury Database Reactivation
Re-engage past buyers of $1k+ items with personalized outreach.
Reputation Guard
Auto-request 5-star reviews post-purchase with elegant follow-ups.
💲Ready to Stop Losing Sales?💲
Let the AI close your carts while you sleep.
