About Pro Plumbing

Learn about our company history, mission, and the team of professionals committed to solving your plumbing problems.

Our Story

Pro Plumbing was founded in 2001 by master plumber Michael Johnson with a simple mission: to provide honest, reliable, and high-quality plumbing services to our community.

What started as a one-man operation has grown into a team of over 20 professional plumbers serving residential and commercial clients throughout the metropolitan area.

Despite our growth, we've maintained our commitment to personalized service, attention to detail, and fair pricing that established our reputation from day one.

Pro Plumbing founder and team

Our Mission

Our mission is to provide exceptional plumbing services that exceed customer expectations through technical excellence, honest communication, and reliability. We aim to build long-term relationships with our customers by delivering value, quality, and peace of mind with every job we complete.

Our Core Values

These principles guide everything we do, from how we treat our customers to how we perform our work.

Integrity

We conduct our business with honesty and transparency. We only recommend services you truly need.

Excellence

We strive for excellence in every aspect of our work, from customer service to technical craftsmanship.

Expertise

Our team undergoes continuous training to stay up-to-date with the latest techniques and technologies.

Reliability

We show up when promised and complete work within the agreed timeframe and budget.

Community

We're committed to giving back to the communities we serve through volunteer work and charitable donations.

Sustainability

We promote water conservation and eco-friendly plumbing solutions whenever possible.

Meet Our Team

Our skilled professionals are the heart of our business. Each team member is licensed, insured, and dedicated to providing exceptional service.

Michael Johnson - Founder & Master Plumber

Michael Johnson

Founder & Master Plumber

Over 25 years of experience in residential and commercial plumbing.

Sarah Martinez - Operations Manager

Sarah Martinez

Operations Manager

Ensures smooth scheduling and exceptional customer service for all clients.

David Thompson - Lead Technician

David Thompson

Lead Technician

Specializes in complex installations and commercial plumbing systems.

Jessica Wilson - Customer Service

Jessica Wilson

Customer Service

Your first point of contact, dedicated to addressing all your questions and concerns.

Our Certifications

We maintain the highest standards of professional certification and ongoing education.

Licensed Master Plumber

BBB A+ Rating

Fully Insured & Bonded

Continuing Education

Experience the Pro Plumbing Difference

Ready to work with a team that puts your needs first? Contact us today to schedule a service or get a free estimate.